Privacy Policy
Introduction
Islandwide Windscreens LTD (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains the types of personal data we collect, how we process and protect it, and your rights under the UK General Data Protection Regulation (UK GDPR).
Our company details are:
Company Name: Islandwide Windscreens LTD
Company Number: 15833169
Registered Address: East Quay, Kite Hill, Wootton Bridge, Isle Of Wight, England, PO33 4LA
Email: info@islandwidewindscreens.co.uk
For questions about this policy or our data practices, please contact us using the details above.
1. Data Collection and Use
We collect and process personal data to improve our services and user experience on our website. The key areas of data collection include:
Website Analytics
We may use tools such as Google Analytics to gather anonymised information about how users interact with our website. This helps us improve functionality and enhance user experience. Data collected may include IP addresses, device details, and browsing behaviour. For details on Google’s data practices, please refer to Google’s Privacy Policy.
User Behaviour Tracking
We may also use tools such as Hotjar to understand how visitors interact with our website through anonymised recordings of clicks, scrolls, and navigation paths. These tools do not collect personally identifiable information.
Contact Forms & Enquiries
When you submit an enquiry through our contact forms, phone, or email, we collect the information you provide (such as your name, email address, phone number, and message content). This data is used solely for responding to your enquiry and providing our services. We do not use this information for marketing unless you have given explicit consent.
2. Legal Basis for Processing
We process personal data under the following lawful bases:
Consent: Where you have provided your details through our contact forms or directly contacted us.
Legitimate Interests: To operate and improve our business, website, and customer services.
Legal Obligations: To comply with applicable legal and regulatory requirements.
You may withdraw your consent at any time by contacting us.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share anonymised, aggregated data with trusted service providers to help us improve our website performance and services. Any such sharing fully complies with UK GDPR requirements.
4. Data Transfers Outside the UK or EEA
Some of our website analytics providers (such as Google) may process data outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses, to maintain an equivalent level of data protection.
5. Cookie Policy
Our website uses cookies to enhance your browsing experience and improve site performance.
Types of Cookies We Use:
Necessary Cookies: Essential for website functionality.
Analytical Cookies: Used to track website usage and performance.
Functionality Cookies: Improve personalisation and user experience.
By continuing to use our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings, though disabling some cookies may affect website performance.
6. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and partner websites. These sites have their own privacy policies, and we do not accept responsibility for their policies or practices. We encourage you to review their privacy policies separately.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. While we take reasonable steps to protect your data, no online transmission is ever completely secure. If a data breach occurs, we will notify affected individuals and relevant authorities where required by law.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements. Anonymised website analytics data may be retained for longer periods for reporting and analysis.
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request Erasure of your data
Restrict Processing
Object to processing
Data Portability
To exercise any of these rights, please contact us at:
info@islandwidewindscreens.co.uk
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our legal obligations or data practices. Any updates will be posted on this page with an updated revision date.
11. Contact Us
For questions or concerns about this Privacy Policy or how we handle your data, please contact:
Islandwide Windscreens LTD
East Quay, Kite Hill,
Wootton Bridge, Isle Of Wight,
England, PO33 4LA
Email: info@islandwidewindscreens.co.uk